Our team is committed to delivering nothing less than excellence. Safe-Guard’s
continually trained teams are poised to provide personalized assistance that
transcends the ordinary, because compromise is not in our dictionary.
Transforming Service Standards
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Contact Safe-Guard Customer Support
Monday through Friday 8:30 a.m.–8:00 p.m. EST
Saturday 8:00 a.m.–5:00 p.m. EST
Email Us
Uncertain about where to begin? Send us an email with your support query, and our team will swiftly respond to your needs.
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Customer Care Hub
We take customer support seriously. Our dedicated team undergoes regular training to ensure they provide you with nothing short of superior support.
Dealer Support
Our dedicated dealer support team is always available. We are committed to helping you grow your business by providing you with the necessary tools and resources for sustainable and scalable growth.
Agent Support
Our agent support team is dedicated to helping you grow your business, manage your accounts, and assist you in providing your dealers with dedicated support at every touch point.
Claim Support
Seamless Coverage Transfer
To transfer your coverage when selling privately, simply fill out our online transfer form.
Cancel Coverage
To cancel protection coverage, check the coverage agreement for eligibility and complete our cancellation form within 30 days of the sale date.
Check Claim Status
View your claim status on Safe-Guard’s guest portal. You will need your claim number, the last 7 digits of your vehicle’s VIN, and the contract ZIP code.
Common Support Questions
For your convenience, we have curated a comprehensive list of the most commonly asked questions regarding Safe-Guard and our products and services. If you don’t find what you’re looking for, contact our dedicated support teams for prompt assistance.
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Resources
Support Resources
We understand that customers have specific goals, and we are equipped with the tools to help you achieve them.
Explore Our Resources