Need to terminate your coverage? Our dedicated support team is here to provide assistance so you can get back to enjoying your vehicle without any hassles.
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Monday through Friday 8:30 a.m.–8:00 p.m. EST
Saturday 8:00 a.m.–5:00 p.m. EST
Important: Cancellation requests must be filed either through the selling dealership or Safe-Guard.
Important: Some products are noncancelable. Please review your Agreement for details.
Important: Where paid claims have occurred and there is a cancellation, the claim amount will be deducted from the refund amount. Please review your Agreement for details.
We’ve put together a comprehensive list of the most frequently asked questions about canceling coverage. But if you don’t find the answer you’re looking for, don’t worry. Our customer support team is always available to help. Just head to our dedicated Customer Support page to submit a request, and our experts will get back to you in no time.
Most plans can be canceled, however, certain stipulations apply. Please review your agreement to find out the cancellation details for your particular protection plan. If your plan is cancellable, you can initiate the cancellation online or call us at 1-800-742-7896.
Upon submission of a cancellation request, it typically takes 5–10 business days for the request to be processed once all required documentation has been received. Following the completion of the processing period, the refund will be disbursed to your designated dealer and subsequently applied to your outstanding loan balance, or alternatively, refunded directly to you.
To determine the cancellation eligibility of your product, we recommend reviewing the terms and conditions outlined in your agreement. For further guidance, feel free to reach out to our dedicated support team at 1-800-742-7896.