Dealer FAQs

Commonly asked questions from other dealers and representatives.



General

Contracts/Products

Safe-Guard Portal

eContracting

Claims

Safe-Guard Tire & Wheel Mobile Claims App

Late Remittance & Rejected Contracts

Training Support

Marketing Support

Company Info

  • What are your hours of operation?

    Our Claims Center is open:

    Mon-Fri – 7:00am to 8:00pm Eastern
    Saturday – 8:00am to 5:00pm Eastern

    The Customer Service team is available

    Mon-Fri – 8:30am to 8:00pm Eastern
    Saturday – 8:00am to 5:00pm Eastern

    All other departments are:

    Mon-Fri – 8:30am to 5:30pm Eastern

Still Have Questions?

Have a question or want to learn more about a specific type of coverage? Complete the form below and someone will get back to you.