Optimize Operations. Propel Growth

Dealer Support Solutions

From sales training to marketing assistance, technology support, and more, our dealer support solutions are specifically designed to help you reach your business goals and lead you to untapped business opportunities. Join the over 12,000 dealers who have partnered with us to better engage with their customers and cultivate sustainable long-term growth.

Support Request
Have questions about our protection plans, the dealer portal, training, or other inquiries? Complete the form below and we’ll be happy to respond with the information you need.

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Committed Support for Dealer Success

We’re Here to Assist

Call Us

1-800-742-7896

Hours

Monday through Friday 8:30 a.m.–8:00 p.m. EST

Saturday 8:00 a.m.–5:00 p.m. EST

Explore Our Frequently Asked Questions

For quick answers, we've put together an FAQ section for dealers. If you can't find what you need, just fill out the form above and we'll get back to you promptly.

Need Additional Help?
How can I offer Safe-Guard products at my dealership?
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Question
How can I offer Safe-Guard products at my dealership?
Answer

To become a Safe-Guard partner, please contact our dealer support team via our online form, email, or telephone at 1-866-541-0088.

How do I sign up for Safe-Guard University, and what other training options are available?
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Question
How do I sign up for Safe-Guard University, and what other training options are available?
Answer

To sign up for Safe-Guard University, please send us an email at [email protected] or give us a call at 1-866-541-0088. Alongside Safe-Guard University, we provide custom training programs and online resources to support your success. Fill out the Safe-Guard dealer support request form above to explore customized training opportunities.

As a dealer, how can I file a claim and track its status?
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Question
As a dealer, how can I file a claim and track its status?
Answer

You can file a claim in three ways:

Check the status of your claims by logging in to the dealer portal. Make sure you have the claim number or the last seven digits of the VIN handy, as well as the customer’s ZIP/postal code. If you encounter any issues, please contact our support team at 1-800-890-7211.

How do I log in to the dealer portal?
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Question
How do I log in to the dealer portal?
Answer

To get a username and password, visit the new user request page and expect a response within 24 hours. Once you receive your credentials, sign into the dealer portal.

What should I do if I can't find answers to my questions?
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Question
What should I do if I can't find answers to my questions?
Answer

For assistance, contact our dealer support team at 1-866-541-0088, and a team member will be happy to help.

Dealer Portal

Simplify your daily operations with our user-friendly business tools and forms portal, ensuring quick access to the required documents.
Stay Ahead. Stay Informed.

Dealer Resources

Browse our resources section for insights that enable your team to excel in sales through unrivaled knowledge and exceptional service.
Explore Our Resources