Return

Alert Emergency Notification

The Alert Emergency Notification service was designed to help emergency personnel by informing them of any preexisting medical conditions and enabling them to efficiently identify and notify emergency contacts.

This protection is ideal for

Auto
Marine
Powersports
RV
First responders arriving to an accident
receiving an alert notification on a smartphone
Person working on a wheel

Benefits

The Alert Emergency Notification service goes beyond just the scene of the accident: 

  • Alert number is posted on the vehicle for first responders. 
  • Notifies emergency personnel of member’s specific medical conditions. 
  • Provides prompt and proper notification to up to four member-chosen emergency contacts. 
  • Emergency specialists are available 24 hours a day, seven days a week, 365 days a year. 
  • Manages important information in a secure database. 
  • Available for individuals and families. 
An estimated 6,235 people are injured each day in traffic crashes.
Loved ones can feel reassured knowing that first responders will have immediate access to the necessary information for prompt action.
Frequently Asked Questions

Frequently Asked Questions About Alert Emergency Notification Service

Whether you’re looking for more information on product features or service details, we have a range of helpful insights. If you don’t find the answer you need, please contact us directly for personalized support.

Need Additional Help?
Is Alert Emergency Notification service transferable, refundable, and cancelable?
Close Question
Question
Is Alert Emergency Notification service transferable, refundable, and cancelable?
Answer

No, the Alert Emergency Notification service is not transferable, refundable, or cancelable. 

How long is the term of service for Alert Emergency Notification?
Close Question
Question
How long is the term of service for Alert Emergency Notification?
Answer

Customers who purchase the Alert Emergency Notification service can choose term lengths up to five (5) years. 

How would emergency service providers know a customer has the Alert service?
Close Question
Question
How would emergency service providers know a customer has the Alert service?
Answer

Customers will be issued an Alert membership ID card and a windshield decal so that emergency service providers know who to contact.

Who will have access to members' personal information?
Close Question
Question
Who will have access to members' personal information?
Answer

A member’s personal information is only shared with the administrator of Alert service. No third party will have access to a member’s personal information. 

Note

Members to provide contact and medical information at the time of program enrollment.

Fact source:

Limitations and exclusions apply. The Alert Emergency Notification Service product is optional and is not insurance. Coverage may vary by product agreement and province. Please refer to the applicable product agreement for details of terms and conditions.