Accelerating Your Success

Agent Support Center

Leverage the expertise of Safe-Guard's agent support team as your reliable partner in sales and account management.

Support Request
Have a question or want to learn more about a specific type of coverage? Complete the form below and we’ll be happy to get back to you with answers.

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Redefining Customer Service

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Call Us

1-800-742-7896

Hours

Monday through Friday 8:30 a.m.–8:00 p.m. EST

Saturday 8:00 a.m.–5:00 p.m. EST

Questions About Agent Support

We’ve got you covered! Here’s a list of frequently asked questions by agents. Can’t find the answer you’re looking for? No problem! Just contact us using any of the methods above, and we’ll get you the answers you need.

Need Additional Help?
How can I assist my retailer in filing a claim?
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Question
How can I assist my retailer in filing a claim?
Answer

Retailers have three options for filing a claim:

How can I access training?
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Question
How can I access training?
Answer

Send us an email at [email protected] or give us a call at 1-866-541-0088 to sign up for Safe-Guard University. To find out about custom training programs, please fill out the support form on the Agent Support page or the Dealer Support page.

How can I get marketing materials?
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Question
How can I get marketing materials?
Answer

Please visit our Business Tools and Forms page and complete the supply request form.

How can I become a Safe-Guard agent?
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Question
How can I become a Safe-Guard agent?
Answer

Join our agent team by emailing [email protected] or give us a call at 1-800-742-7896. We look forward to speaking with you!

Maximize the Platform's Benefits

Resources for Agents

Explore educational and guidance resources curated to help agents get the most from Safe-Guard's The Protection Products Platform.
Explore Our Resources