Claim Support

Safe-Guard offers three convenient ways to file a claim:

• Call us at 1-800-742-7896.
• File a claim online by filling out the form on our File a Claim page.
• Send a written claim request to the following address:

Safe-Guard Products International, LLC

ATTN: Claims

Two Concourse Parkway, Suite 500

Atlanta, Georgia 30328

During this challenging period, we understand the importance of providing you with seamless assistance in handling your claim. Our dedicated customer support team is fully equipped to guide you through the process efficiently. To initiate your claim, please contact us promptly at 1-800-890-7211, where one of our team members will be ready to assist you. You can also initiate a claim online.

It is crucial to note that filing your claim as soon as possible is recommended, as most policies require the claim to be opened within ninety (90) days of the primary insurance settlement date. If there is no primary insurance on the covered vehicle, the claim should be opened within 90 days of the date of loss.

Safe-Guard has several customer support hubs to contact depending on when you purchased your vehicle and the type of vehicle it is.

Purchased Key Protection before August 1, 2012	1-866-456-0971
Purchased Key Protection after August 1, 2012	1-877-221-2713
Purchased Key Protection for a motorcycle or recreational vehicle	1-866-456-1971
Unsure which number to call or have difficulty contacting the number	1-800-742-7896

There are two options available to review a claim. Log in to our user-friendly online portal, or call our dedicated customer support team at 1-800-890-7211 to review the status of your claim. Have your claim number, the last seven digits of your VIN, and the ZIP/postal code on the contract readily available. Our expert team is standing by to provide swift assistance and ensure a hassle-free process.